Rapid technological changes in recent years have revolutionized the way banking services and products are delivered to Corporates and Consumers alike, so much so that keeping up with these changes is like trying to tame a tiger. We are all familiar with how the Internet, the cell-phone, Smartcards and even ATMs have changed our lives. These changes have dramatically modified and in some cases increased some of the traditional risks associated with banking activities, in particular strategic, operational, legal and reputational risks. In turn this has influenced the overall risk profile of banking.

This online course is a penetrating introduction to risk management for Electronic Banking (eBanking) activities. It is intended to move the participants beyond a simple understanding of the eBanking products & services, and into an understanding of risk management and mitigation of this ever evolving sphere of business.

This course examines how the traditional risk profile has shifted and focuses on these changes and what needs to be done to effectively implement an efficient operational risk regime that includes all the required controls. In essence, we examine how to tame this tiger known as electronic banking.

The aim of the course is to provide;